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Seller Hub & Compliance support_agent
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Seller Hub & Compliance Center

Please review our fees, account management process, logistics policy and terms before proceeding to Seller Login / Registration.

Fees & Commission

Who decides the price of my products? expand_more

As a seller on Big Zaint, you have full control over your product pricing. Our seller dashboard also provides analytics and recommendations to help you find the optimal price point based on demand and competition.

What are the charges for selling on Big Zaint? expand_more

Listing your products is completely free. A small marketplace commission is deducted as a percentage of the selling price only when an order is successfully delivered — full fee slabs are shown in your seller dashboard.

How and when do I get paid? expand_more

Once an order is picked up and delivered, your payout is credited to your Big Zaint Wallet, from where it can be withdrawn to your registered bank account after applicable commission deductions.

Will I be charged for listing products? expand_more

No — listing is free of cost for all sellers, regardless of catalog size.

Managing Your Account

How do I manage my orders? expand_more

check_circle Pack and ship orders yourself using your preferred packaging (subject to our mandatory packaging policy below), marking them "Ready to Dispatch" within the given timeline.

check_circle Use our Courier Partner network, where Big Zaint coordinates pickup and delivery on your behalf.

What do I need to list my products? expand_more

Detailed product information including size, model, colour and brand, along with clear product images. Your KYC must be approved before your listings go live.

Can I get help with my catalogue? expand_more

Yes — reach out to Seller Support from your dashboard for guidance on improving product images, titles and descriptions for better visibility.

Logistics & Strict Packaging Policy

All orders are picked up by our verified courier partners and tracked live from dispatch to delivery. To maintain brand consistency and reduce in-transit damage/returns, packaging compliance is mandatory for every seller.

warning Mandatory Packaging Rule: All orders must be packed exclusively using BigZaint customized packaging wrappers. Sellers can either procure these packaging materials directly from BigZaint or request our official design templates to print the packaging themselves.

How do I procure BigZaint packaging? expand_more

You can order pre-printed wrappers, tape and labels directly from the Packaging Store in your Seller Dashboard, or download our official print-ready design templates to get them printed locally.

What happens if an order isn't packed correctly? expand_more

Orders that don't meet the packaging guideline may be held at the courier hub or rejected at pickup, which can delay your payout for that order.

Terms & Conditions

1. By registering as a seller on Big Zaint, you agree to list only genuine, non-counterfeit products and to honour all prices and offers displayed on your storefront.

2. Sellers are responsible for maintaining accurate inventory, order fulfilment timelines, and compliance with the mandatory packaging policy outlined above.

3. Big Zaint reserves the right to withhold payouts, suspend, or terminate seller accounts found in violation of platform policies, including repeated packaging non-compliance.

4. Commission rates, payout cycles, and fee slabs are subject to periodic revision, with prior notice communicated via the seller dashboard and registered email.

5. Disputes will be handled as per Big Zaint's Seller Grievance Policy, accessible from your dashboard's Support section.